Villám Delivery

1. General Information

This Privacy Policy regulates the processing of personal data for users of the Villám Delivery Ltd. website (hereinafter referred to as the "Company"). We comply with the European Union General Data Protection Regulation (GDPR) and Act CXII of 2011 (Information Act).

2. Data Controller

Company Name: Villám Delivery Ltd. Address: 2141 Csömör, Szérűskert utca 17, Hungary Company Registration Number: 13 09 224998 Tax Number: 32185670-2-13 Contact for data protection issues: info@villam-delivery.com

3. What data do we collect?

Name and contact details (phone number, email)
Delivery address and payment information at the time of order
Technical data (IP address, cookies, browser data)
Order and website usage history

4. Purposes of data processing

Processing and delivery of orders
Customer relations (confirmations, answering questions)
Improving website performance and user experience
Compliance with legal obligations and accounting
Marketing communication (with user consent)

5. Legal basis for data processing

User consent (GDPR Article 6(1)(a))
Performance of a contract (b)
Legal obligations (c)
Legitimate interests (f)

6. Data retention

We will retain personal data only as long as necessary for the purposes of data processing, or until consent is withdrawn. Financial documents are stored in accordance with tax legislation.

7. Data transfer

Data may be transferred to:

Courier and payment partners
Authorities in case of legal obligations
Within the Company to ensure customer service

8. User rights

Users are entitled to:

Request access to their data
Request correction of inaccurate data
Request deletion of data
Request restriction or objection to data processing
Request data portability
File a complaint with the National Authority for Data Protection and Freedom of Information (NAIH)

9. Contact

For inquiries regarding your rights, please write to the following email address: info@villam-delivery.com

Contact us

Do you have questions or want to discuss collaboration? Fill out the form, and we will respond within 1 working day.

Address

2141 Csömör, Szérűskert utca 17

Email

info@villam-delivery.com

Phone number

+36 (30) 565-8464